Legal
Tenex Business Performance uses artificial intelligence as a working tool — to research, draft, analyse and synthesise information more efficiently. We are transparent about this. We are also clear about the boundaries: AI assists our work; it does not replace the professional judgement that sits behind every piece of advice we give.
This statement explains how we use AI in our own operations, how we approach AI when working with clients and what we will not do with client information.
For our own research, drafting and analysis, we use commercially available large language models and publicly accessible AI tools. These include general-purpose tools trained on publicly available information. We use them to:
All AI-assisted outputs are reviewed and verified by a qualified consultant before being relied upon or shared. We do not treat AI outputs as authoritative without human review.
Tenex is an advisory business. We help clients understand, plan for and implement AI responsibly — we do not operate as a managed AI service provider on their behalf.
Where we support clients in building or configuring AI capability, we work within their existing technology environment — typically Microsoft 365 (Copilot) or Google Workspace — rather than introducing third-party AI platforms into their infrastructure. This means our clients retain control of their data, their access permissions and their governance arrangements throughout.
Our advisory work typically covers:
We do not build proprietary AI systems on behalf of clients, and we do not retain access to client environments beyond the scope of an active engagement.
Client confidential information — including business data, financial information, personnel records and commercially sensitive material — is never entered into public AI tools or general-purpose large language models.
Where a client shares information with us for the purposes of an engagement, that information is used solely for the work agreed. It is handled in accordance with our Privacy Policy and any applicable confidentiality agreement. Any AI-assisted analysis of client information is conducted only within closed, client-controlled environments where that has been explicitly agreed.
The personal data we hold about contacts and clients is proportionate to the work we are doing together. We do not build data stores beyond what is necessary. For full details of what we collect, how we use it and your rights, see our Privacy Policy.
We believe that responsible AI use in professional services requires qualified human oversight at every stage. AI assists our consultants — it does not replace them. Every engagement is led by an experienced practitioner who is accountable for the advice given.
We will not present AI-generated content as original professional opinion without disclosure, and we will not use AI to make or recommend decisions that require regulated professional judgement.
The AI landscape changes quickly. We review this statement at least annually and update it when our practices or the tools we use change materially. The current version and its date are always shown at the top of this page.
Questions about our AI practices can be directed to info@tenexbp.co.uk.